PRIVACY POLICY

Who We Are

Beyond the Baobab, owned and operated by Kristy and James Briscoe, is a boutique safari company based in Botswana. We specialize in bespoke travel experiences across Botswana and Namibia. For the purposes of applicable data protection laws, we act as the data controller for any personal information we collect.

What Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, mailing address

  • Travel Details: Safari preferences, itinerary dates, destinations, activities of interest

  • Personal Identifiers: Passport number, nationality, date of birth (for permits or bookings)

  • Health & Dietary Needs: Allergies, medical conditions, dietary restrictions relevant to your safety

  • Payment Details: Billing information (handled via secure third-party platforms)

  • Website Usage Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools)

How We Use Your Information

We use your information to:

  • Plan and manage your safari experience

  • Communicate with you before, during, and after your trip

  • Confirm bookings with lodges, flights, guides, and third-party providers

  • Fulfill legal or regulatory requirements

  • Improve our website and customer experience

  • Send newsletters or marketing emails (only with your consent)

Legal Basis for Processing (for EU/UK Clients)

We process your personal information based on the following legal grounds:

  • Your consent (e.g. for marketing or newsletter signups)

  • The performance of a contract (e.g. to plan and confirm your safari)

  • Legal obligations (e.g. compliance with immigration or tourism regulations)

  • Our legitimate interest (e.g. for customer service follow-ups and internal analytics)

Sharing Your Information

We only share your information when necessary to provide our services, and never sell or rent your data. Recipients may include:

  • Safari lodges and accommodation providers

  • Charter flight and transfer operators

  • Licensed guides and ground handlers

  • Our sister company, Namibia Individual Travel, if your safari includes Namibia

  • Secure payment and invoice platforms (e.g. PayPal, Stripe)

  • Website and booking tools (e.g. Wetu)

All partners are required to treat your data with confidentiality and comply with relevant privacy laws.

International Data Transfers

As we are based in Botswana, your personal data may be transferred or stored outside your home country. We take appropriate steps to ensure such transfers comply with applicable data protection laws and that your data remains protected.

Data Retention & Security

We keep your personal information only as long as needed for legitimate business or legal reasons. We use appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data (where legally permissible)

  • Object to processing or request data portability

  • Withdraw your consent for marketing communications at any time

To exercise these rights, please contact us at kristy@beyondthebaobab.com

Cookies and Website Tracking

We use cookies and analytics tools to improve our website and understand visitor behavior. Cookies are small text files stored on your device. You can manage or disable cookies via your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

We do not knowingly collect or store information from individuals under the age of 18 without parental consent. If we become aware that we have collected data from a child without proper consent, we will take steps to delete it.

Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the updated date listed above.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Beyond the Baobab
Email: kristy@beyondthebaobab.com
Phone: +267 71 288 476
Location: Maun, Botswana